Returns and Exchanges

We want you to feel confident in your purchase! Our Customer Service team is eager to answer your questions; you can call or email: 831.245.5356 or BonFireGirl@yahoo.com.

Need to return your Bonfire Girl purchase or gift?

All returns must be received within 60 days of purchase. You can send it back here:Bonfire Girl Attn: Returns Team 1201 Jan Ave. Hollister, CA 95023Make sure to include:

Your contact information: name, address, phone number, and email
The purchase/gift receipt or packing slip

How you’ll receive your refund:

Purchases: We will issue a credit to your original form of payment for the original transaction, including the cost of the item with tax. Shipping fees are non-refundable.Gifts: Credit will be given as a Bonfire Girl credit for the current price of the item.

What if your item arrives to you damaged?

We’ll work with you to replace it as quickly as possible!Please send us a picture of the damaged item(s), along with your order number to: BonFireGirl@yahoo.comIf return parameters listed above are not adhered to or you attempt to return an item that is not eligible for return, we will not be able to issue you a refund or a credit.